Dakh7 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Welcome to dakh7. This privacy policy document sets out our clear position on how we collect, store, process, and protect the personal data of dakh7 platform users. We believe you have every right to know exactly what is being done with your information.

This privacy policy applies to dakh7's website, mobile app, and all digital services. By registering for or using our platform, you are deemed to have accepted this privacy policy.

Dakh7 is an internationally licensed gaming platform built with Bangladeshi players in mind. Our privacy policy is developed in line with international data protection standards and is updated on a regular basis.

2 What Information We Collect

Dakh7 only collects information that is strictly necessary for the platform's smooth operation, security, and legal compliance. We never request or retain data that is excessive or irrelevant.

3 Use of Data

Collected data is used only for its stated purpose. dakh7 never uses your information beyond what it was originally collected for.

• Your personal data is used to create, verify, and manage your account.
• Financial information is used to process deposits, withdrawals, and bonuses.
• Device information is analyzed to ensure platform security and detect fraud.
• Gaming behavior is monitored to ensure responsible gaming.
• Your gaming data is analyzed to deliver offers and promotions relevant to you.
• Data is retained to meet legal and regulatory obligations.
• Your data is used to provide customer support and resolve complaints.

4 Data Sharing & Third Parties

Dakh7 never sells or shares your personal data with advertisers under any circumstances. That said, limited data sharing with certain partners may be necessary in specific situations.

• Payment Providers: Only the information necessary to complete transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Legal Authorities: Data may be disclosed to comply with court orders or lawful demands from regulatory bodies.
• KYC Partner: Limited data is shared with a licensed KYC provider solely for identity verification purposes.
• Game Provider: Third-party game studios only receive the anonymized data necessary to manage game sessions.
• Anti-Fraud System: Limited device and transaction data may be shared with fraud prevention services.

5 Cookies Policy

Dakh7 uses cookies and similar technologies on its platform to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Required to maintain login sessions and core platform functionality. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: Used to remember your language preference, gaming settings, and personalized experience.
• Analytics Cookies: Anonymous data is collected to understand which parts of the platform are used most.
• Security Cookies: Helps detect suspicious logins and fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain platform features.

6 Data Protection Measures

Dakh7 protects your data using industry-leading security technology. Our security team monitors systems 24/7.

• 256-bit SSL/TLS encryption is applied to all data transfers.
• Sensitive data stored in the database is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) keeps your account secure.
• Any unauthorized access attempt automatically triggers an account lock and an alert to the user.
• Data backups are stored securely on separate servers.

7 Data Retention Period

Dakh7 does not store your data indefinitely. Each type of information has a defined retention period.

• Data for active accounts is retained for as long as the account remains active.
• Following account closure, certain data may be retained for up to 5 years where required by law.
• Financial transaction records are retained for up to 7 years in accordance with regulatory requirements.
• KYC documents must be retained for up to 5 years after account closure.
• After the defined retention period, data is permanently deleted using secure methods.

8 Your Rights

You have complete control over your personal data. dakh7 guarantees the following rights.

9 Protection of Minors' Data

Dakh7 is an adults-only gaming platform. No one under the age of 18 is permitted to use our services, and we never knowingly collect information from minors.

Age verification is mandatory at registration. If we discover that data from a minor was collected inadvertently, the account will be closed immediately and all associated data will be deleted.

10 Changes to the Privacy Policy

Dakh7 reserves the right to update this privacy policy, in part or in full, at any time. Registered users will be notified of significant changes via email or platform notification in advance.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

The date of each version is noted under the "Last Updated" section at the top of the page, so you can always tell how current the policy is.

11 Contact Us

For any privacy-related questions, concerns, or rights requests, please reach out to our dedicated support team. We offer assistance in Bengali and aim to respond as quickly as possible.